Frequently asked questions

About Diternum

What does the name Diternum mean?

It combines digital with the Latin aeternum, “eternal”: smart on the inside, made to last on the outside.

Who is behind Diternum?

Diternum is a Dutch brand of Smartwatch Market. You can find our company details in the legal notice.

How can I contact you?

Email us at info@diternum.com.

Privacy

Do I need an account?

No. Diternum works without an account and without a cloud service.

Where is the data from my watch stored?

On your watch and on your phone, and nowhere else. It is never stored on our servers: it never reaches us.

Do you sell my data?

No, never.

Does the Momentum app share my location?

Not unless you want it to. Out of the box, your watch shows the weather in Roermond. You can pick a place yourself, or let the app use your phone’s approximate location: only while the app is open, and rounded to an area of about 10 km. Our own server asks MET Norway for the forecast, so your location and IP address never reach them. Your location is not stored with your IP address and does not appear in our server logs.

Does this website track me?

No. We use no analytics, advertising or tracking cookies, and your browser loads nothing from other companies: no scripts, no fonts. We only use the cookies the website needs to work. Read more in our privacy statement.

Newsletter

How does the newsletter work?

Sign up on the home page with your email address. You then receive an email with a confirmation link, and you are only subscribed once you click it. Sign-ups that are not confirmed are deleted after 7 days.

How do I unsubscribe?

With the link in every newsletter. Your email address is then deleted straight away.